Citrix Workspace For Mac 2020



Date: 2/12/2020 Epic 2018 Page 3 of 3 This material contains confidential and copyrighted information of Epic Systems Corporation Installing Citrix (Mac users only). Citrix Receiver (now renamed Citrix Workspace) is client software that allows users to connect virtualized desktops and apps from their end devices. Because of notoriously complex infrastructure, tasks such as uninstalling Citrix Receiver on Mac can be a challenging undertaking. To install the Citrix Workspace App: Click Here to Download Citrix Workspace for Mac – If you have an older version of Mac OS, check this link for a compatible version for your OS: Citrix Workspace for older Mac OS Versions. Once downloaded, find the file. It is usually in the ‘Downloads’ folder. Double click the CitrixWorkspaceApp.dmg.

Download Citrix Workspace For Mac

MacCitrix Workspace For Mac 2020

To install the Citrix Workspace App:

  1. Click Here to Download Citrix Workspace for Mac – If you have an older version of Mac OS, check this link for a compatible version for your OS: Citrix Workspace for older Mac OS Versions.
  2. Once downloaded, find the file. It is usually in the ‘Downloads’ folder.
  3. Double click the CitrixWorkspaceApp.dmg
  4. This will open up a window with a file called ‘Install Citrix Workspace’-Double Click it
  5. Click Continue on the window alerting you that ‘This package will run a program…”
  6. Click Continue on the next two windows
  7. Click Agree to accept the terms of the software license agreement
  8. Click Install (If you already have Citrix open the installer may ask to close it-Let it)
  9. Enter your user name and password in the next window (this should be an admin user) to continue with the install
  10. At the Add Account window, just click Continue, Close and you can move the installer to the trash

To Run the Citrix Workspace Session

How To Use Citrix Workspace

  1. Visit Login2CLA.com and login to Citrix using your email address and password (ignore what it says about domain)
  2. At the ‘Welcome to Citrix Workspace Screen’ click ‘Detect Workspace’
  3. At the next window click ‘already installed’. Don’t worry if Citrix shows a box telling you that the Workspace app isn’t installed. It probably is installed, but even if not, the old Citrix Receiver app will continue to work. Also, ignore the message saying ‘You don’t have available apps’ – it doesn’t matter.
  4. Click on Desktops on the left and then ‘ProLaw Windows 7 Citrix Desktop’

If Citrix Shows a blank black or white screen do the following:

Citrix
  1. Open a terminal window by clicking the LaunchPad with the Rocket icon and typing ‘terminal’ and then clicking the terminal icon.
  2. Copy the following and paste it into the terminal window and hit Enter:

defaults write com.citrix.receiver.nomas PreferMetalRendering -bool NO

If you’ve done everything right but Citrix Workspace still won’t run

Citrix Workspace For Mac 2020
  1. You can switch to using the Web Browser version. This has some limitations, most notably, not having access to printers. So this is to be used only a last resort until Central Tech or a Tech Team member can resolve the issue.
  2. To switch between the Workspace App and the Web Browser version, click the round icon with your last name initial in it. Click ‘Account Settings’ and then ‘Advanced’ and then choose your method.
  3. Contact Help Desk or your local Tech Team Member to resolve the issue of your Citrix Workspace app not working.

Citrix Workspace For Mac 2020

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I've run into an issue I'm trying to get sorted out. I just got a new Mac Mini M1 (16 GB/512 GB) and when I get into Citrix Workspace to access my company's system, I can do everything just fine with the one exception that any time I use Command + any other key (e.g Command-c to copy, command-a to select all, etc.), it causes Citrix to unexpectedly quit and gives me an error report.
I've tried restarting everything to no avail.
I tried to recreate the problem on my late 2013 rMBP that I'd been using and no issues there. And no issues with command+__ in any usage case outside of the Citrix Workspace app.
They are both running Big Sur 11.1 and the newest version of the Citrix Workspace app, so the only thing I can think of is that it is somehow related to the M1 chip, but no idea whether that would cause the issue or not.
Anyone else run into this issue?